FACILITATED BY michelle kleinert oam

Mental Health

First Aid

Workplace Training

Book for sessions

Empower Your Team

Equip your employees with essential skills to recognize and respond to mental health issues, fostering a supportive workplace environment.

Expert-led Sessions

Sessions are delivered by Michelle Kleinert OAM with extensive experience in mental health, ensuring your team receives the best guidance.

Confidence

A skills-based training that gives adults in the workplace the confidence to recognise, respond to, and support a colleague experiencing a mental health challenge or crisis.

Skills

Learn how to respond to depression, anxiety, panic attacks, suicidal thoughts, and other mental health concerns, and how to connect people with effective professional help.

Resilience

By building mental health literacy and reducing stigma, this training strengthens workplace resilience, improves employee wellbeing, and helps your team take action before a problem escalates.

Delivery formats

Blended Online

  • Component 1: Self-paced online eLearning (5-7 hrs) to be completed prior to attending component 2 facilitation.
  • Component 2: Two 2.5-hr online facilitated sessions (via Zoom) led by Licensed Mental Health First Aid Instructor.


  • Maximum 12 participants.


  • Course Fee: $299 plus GST & booking fees.


  • For group bookings (12 participants) - 10% discount.

Blended Face-to-Face

  • Component 1: Self-paced online eLearning (5-7 hrs) to be completed prior to attending component 2 facilitation.
  • Component 2: A 4-hr face-to-face facilitated session led by Licensed Mental Health First Aid Instructor.


  • Location: Mental Health Foundation Australia (G1/10 Yarra St, South Yarra VIC 3141).


  • Group bookings (16+ participants) can request for the instructor to travel to another venue for facilitation delivery. Additional travel and accommodation costs may apply if outside metro Melbourne.


  • Maximum 24 participants.


  • Course Fee: $299 plus GST & booking fees.


  • For group bookings (For 20 - 24 participants) - 10% discount.

Fully Face to Face

  • Two days of 6-hr face-to-face facilitated sessions led by Licensed Mental Health First Aid Instructor. No prior learning required.


  • Location: Mental Health Foundation Australia (G1/10 Yarra St, South Yarra VIC 3141) or other client venue. Additional travel and accommodation costs may apply if outside metro Melbourne.


  • Minimum 16, maximum 24 participants.



  • For 20-24 participants, 10% discount.

Online Refresher

  • A 5-hr online facilitated session via Zoom led by Licensed Mental Health First Aid Instructor.
  • The Refresher course is available for participants who previously completed the Mental Health First Aid course, to renew accreditation for another 3 years (one time only).
  • To be eligible for the Refresher course, you must:
  • have done a full course and obtained Mental Health First Aid accreditation less than 3 years ago. Certificate of Accreditation must be provided upon booking.
  • not have last attended a Refresher course. 3 year after completing a Refresher course, you must then enrol into a full course to obtain new accreditation. I.e. Full course → Refresher → Full course → Refresher and so on.
  • still have access to your existing Mental Health First Aid account and dashboard (https://mhfa.com.au/user).
  • You must provide the email address linked to your existing account during booking, otherwise the system won’t process your enrolment into a Refresher course.


  • Maximum 12 participants.


  • Course Fee: $150 plus GST + booking fees. Additional $40 incl GST to order hard copy manual with postage.

Please note: discounts cannot be combined or stacked.

For further enquiries, please contact the organiser Jotpreet Kaur (E: mentalhealthfirstaid@mhfa.org.au) or call 03 8825 3500

Note: it is the responsibility of the participant to ensure they meet the eligibility criteria. Once the booking is processed, we do not allow transfers/change of mind/refunds if you realise you are not eligible to undertake this course. If you are unsure, please contact Mental Health First Aid Australia directly via email mhfa@mhfa.com.au or call 03 9079 0200.

Prior E-learning

For the Online and Blended Face-to-Face delivery formats, you are required to complete the prior eLearning before you can access the facilitated component with the instructor. After booking, you will be provided with a unique voucher code to register for the eLearning modules on Mental Health First Aid’s online platform. eLearning Certificate of Completion due minimum 3 days prior to facilitated sessions.  

Accreditation

After completing the course, you will be given a link to complete the Accreditation Assessment by MHFAid Australia.

If you pass the assessment, you will receive a digital Certificate of Accreditation which lasts 3 years.

Outcomes You’ll See in Your Workplace

  • Early intervention: Staff can recognise the signs of mental health concerns.
  • Improved support: Colleagues feel confident initiating constructive conversations.
  • Crisis readiness: Teams respond appropriately when someone is at risk.
  • Culture change: Reduced stigma and stronger psychological safety.
  • Operational gains: Fewer absences, greater productivity, enhanced engagement.