Mental Health First Aid is a practical, skills-based education program that equips adults in the workplace with the skills and confidence needed to recognise, respond, and offer initial support to a co-worker or another adult experiencing a mental health problem or mental health crisis, until appropriate professional help is received, or the crisis resolves. 

Topics covered include depression, anxiety, panic attacks, suicidal thoughts and behaviours. You will learn how and where to get help when a person is developing a mental illness, what help research has shown to be effective and how to provide first aid in crisis situations. 

By improving mental health literacy and reducing stigma, Mental Health First Aid training also helps grow organisational and employee resilience as well as improving the outcomes and help seeking behaviours for those affected by mental health problems. 

Providing Mental Health First Aid training helps staff and managers in the workplace to: 

1. Intervene early by recognising the warning signs of mental health problems 
2. Provide the skills needed to speak about the mental health 
3. Respond in crisis situations where someone may be at risk of harm 
4. Reduce stigma and increase support for people with mental health problems 

The 12-hour course can be delivered in 1 of 3 ways: 



• Online: a self-paced e-learning component (5-7 hrs), followed by 2 x 2.5-hour video conferencing sessions led by a Licensed MHFA Instructor via Zoom. 
• Blended face-to-face: a self-paced e-learning component (5-7 hrs), followed by a 4-hour face-to-face session led by a Licensed MHFA Instructor. 
• Face-to-face: a 2-day course led by a Licensed MHFA Instructor; no prior eLearning required. (for large groups bookings only) 
  

For the Online and Blended Face-to-Face delivery formats, you are required to complete the prior eLearning before you can access the facilitated component with the instructor. After booking, you will be provided with a unique voucher code to register for the eLearning modules on Mental Health First Aid’s online platform. eLearning Certificate of Completion due minimum 3 days prior to facilitated sessions.  

After completing the course, you will be given a link to complete the Accreditation Assessment by MHFAid Australia. If you pass the assessment, you will receive a digital Certificate of Accreditation which lasts 3 years.